Dangerous shock for this Belgian after having moved and altered provider: “Assist!”

Dangerous shock for this Belgian after having moved and altered provider: “Assist!”


There was the well being disaster, now there may be the power disaster. Everybody fears a rise of their invoice and takes steps to stop it from skyrocketing over the months. Bart, from Oudsbergen, was a buyer at Eneco. Not every part went as deliberate for him when he moved to TotalEnergies after shifting.

“Eneco continued to ship me advance invoices, even after the transfer. You needed to pay and I did not settle for. Then the reminder payments got here. I referred to as once more. Then I lastly acquired a last invoice for 156 euros. I paid this invoice hoping to eliminate these hassles,” he explains to HBVL.

If Bart thought he was protected, he was not, since he acquired a group letter asking him for the sum of €273: “They inform Eneco that my contract remains to be in progress and that I’ve to pay the payments. Assist ! »

Lastly, and after the involvement of “For You Solved”, the Belgian’s concern was resolved. “We’ve terminated the contract in your outdated handle. Based mostly on the meter readings from the trade-in doc, we’ll make a correction. We’ll maintain you knowledgeable,” Eneco informed him. It solely stays for Bart to be affected person whereas he receives his refund.




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