‘I really feel cheated by each Aldi and the police and wish to let folks know’
A 12 months and a half in the past, Kristien fell for 2 electrical scooters on sale at Aldi. Offered for 300 euros every, the 38-year-old girl from Mortsel (Antwerp) sees this implies of transport as a very good various for attending to work. One is for her boyfriend, the opposite for her. And till October 24, the 30-year-old was totally glad along with her buy.
What modified the state of affairs was the police verify she suffered, as she tells Laatste Nieuws. Whereas checking his scooter, the officer realized that a number of issues have been improper. “He decided that I solely had one braking system as a substitute of two and that I had no white reflectors on the facet of the system, simply orange ones,” she tells our colleagues. A p.-v. is drawn up and Kristien receives a effective of 125.06 euros. That is not all since she has till November 14 to show to the police that she has tailored her scooter.
A shocking expertise for the Antwerp girl who had trusted Aldi. She instantly complained to customer support. “I obtained a response indicating that new guidelines regarding electrical scooters have utilized since July 1st”. Since his buy was previous to this date, Kristien ought to subsequently have put his scooter so as. “So I purchased some that may find yourself within the trash. I really feel duped by each Aldi and the police and wish to let folks know. »
Particularly since final month, shock within the Aldi folder: the identical scooter is on sale… and even on sale! HLN was even in a position to see that the product was nonetheless on sale on the Aldi in Boechout this Friday. “A mistake”, admits the model’s spokesperson, Jason Sevestre. He recollects that, in Kristien’s case, “the electrical scooter was compliant when bought, so our customer support acted accurately. After his criticism, we took them off the cabinets. »
Take a look at-Achats regrets that Aldi didn’t make a industrial gesture even when the shop is inside its rights.
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