“Uh, is {that a} bizarre gait?”

“Uh, is {that a} bizarre gait?”


From October 1, the fuel and electrical energy provider will now not supply a set contract. Twenty-four hours earlier than the large announcement, the group tried to ship him to a competitor.

Thursday 2:36 p.m., an unknown quantity calls, my spouse solutions. “Whats up, I’m a Luminus agent, do you know that you simply pay a really excessive worth on your electrical energy? “. No luck for the operator, my spouse is aware of the music nicely and solutions him straight: “It will shock me, I’ve a set contract till June”. On the telephone, the agent appears confused however after a number of seconds he continues with a proposal: “ that the most cost effective for the second is Octa +. You possibly can make a brand new contract that ensures you to pay and freeze the present worth for at the least 6 months”. This time it is my spouse who appears shocked, “You imply you are advising me to alter provider. Uh, it is a bizarre strategy”?

Simply earlier than formally saying the tip of the fastened contracts, it will due to this fact appear that Luminus wished to do away with as many purchasers as potential… The group, bored with seeing clients paying for power at a worth nicely under the market, tried to hunt as many individuals as potential. Octa+ often is the least expensive right this moment, nevertheless it’s truly far more costly than my present charge. By forgetting to inform me, the operator dedicated a horrible lie by omission… Fortuitously, Luminus has undertaken to keep up the fastened contracts concluded beforehand. However till when ?

“I noticed, I spoke, I complained”: discover Benjamin Maréchal’s part each Saturday



#bizarre #gait

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